Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Britttany Barr

September 11, 2023

5  out of  5 rating by Britttany Barr
"Rich is always prompt and helpful."


July 31, 2023

5  out of  5 rating by johngahott
"I always have good experiences with their office! Kellie Jenkins has been extremely helpful with my auto policy and my claims too thanks so much!"

Angela Urizar

July 15, 2023

5  out of  5 rating by Angela Urizar
"Want friendly and knowledgeable agents? Rich, Chuck and Susie are absolutely sweet and very caring individuals. They helped make sure I stay up to date on information, and always answered my questions. I felt the need to leave a review, if you’re feeling like your car insurance isn’t right, go check them out!!! ☺️🌻 Thank you !!!"


July 14, 2023

5  out of  5 rating by LORI VARDARO
"Suzanne Marcus and Rich Grant are always helpful when I have any questions. They are both always willing to explain things so it’s easy to understand. I have been a customer for over 20 years and wouldn’t have anyone else for my car insurance."

Ronnette McCauley

July 14, 2023

5  out of  5 rating by Ronnette McCauley
"I have been with Rich Grants office for years. Rich and Suzy are always there for me when I need assistance and handle things in a timely manner. I highly recommend them, very personable and caring!"

Mikayla Thorn

July 10, 2023

5  out of  5 rating by Mikayla Thorn
"Joanne was outstanding from the moment I walked in the door. I felt taken care of and super thankful that I chose them as my auto, renters, and business insurance provider!!"

Elizabeth Flynn

June 16, 2023

5  out of  5 rating by Elizabeth Flynn
"Joanne was super helpful adding a vehicle to my policy quickly!"

Kimberly Osborne

May 19, 2023

5  out of  5 rating by Kimberly Osborne
"I spoke with Jo this morning to get a quote and she was very pleasant and helpful. It’s very stressful relocating from another state, but she made one phase of it easy. I am a longtime State Farm customer, and I did purchase the affordable insurance."

Michael Hamm

January 5, 2023

5  out of  5 rating by Michael Hamm
"I worked with Rich Grant when I was building a new house, because my previous insurer would not insure new construction. Rich was very responsive, and was able to provided the insurance I needed. Whenever I had a question, I was always able to reach Rich, and I would recommend him highly to anyone for their insurance needs."

Julia Scheer

November 21, 2022

5  out of  5 rating by Julia Scheer
"Joanne was very helpful and I would recommend State Farm Insurance company for these reasons. It’s a great company."

Daniel Amundson

November 9, 2022

5  out of  5 rating by Daniel Amundson
"They are very nice and responsive. Always ready to answer any questions and fix any issues I may have. Joanne Lichliter especially has gone out of her way to help me."

pepa stevek

July 12, 2022

2  out of  5 rating by pepa stevek
"“Like a mean neighbor State Farm is there”. I’m over the new State Farm changes they have made in last few years, customer service on their 800 number is not helpful and in this branch “Mean Suzie” reminds me of my 4rth grade teacher who just did not like me very much."

joanne lichliter

May 17, 2022

5  out of  5 rating by joanne lichliter
"I enjoy working in this office and helping our customers with their insurance needs!"

adam martin

March 22, 2022

5  out of  5 rating by adam martin
"The best agent Rich Grant has insurance we mean more professional agents like this Marilyn Fultz"

muriel smith

March 16, 2022

5  out of  5 rating by muriel smith
"Great service. Marilyn was very helpful."

Eileen Willett

November 10, 2021

5  out of  5 rating by Eileen Willett
"Suzy at Rich Grant's office has been our State Farm agent for more than 10 years. She has always gone above and beyond for myself and my family. Not only did she provide excellent service when it came to insurance, but she also took the time to get to know us personally, which meant a lot. We recently moved out of state & we will miss working with Suzy and this office. We highly recommend Suzy and Rich Grant's office for any of your insurance needs!"

Jeff Langley

August 31, 2021

5  out of  5 rating by Jeff Langley
"Great people will never switch"

Matt Scharlau

July 29, 2021

5  out of  5 rating by Matt Scharlau
"Marilyn and Rich are fantastic. As a former insurance professional, and prior State Farm employee, I have high expectations. They both meet and exceed these all of the time. Great to work with, and a lot of fun. High praise!"

Angela Mohr

April 9, 2021

5  out of  5 rating by Angela Mohr
"I've had this insurance, at State Farm, for decades and as I've grown into new adventures, the team here continued to be helpful. Highly recommend this particular office!"

Dee Harless

March 11, 2021

5  out of  5 rating by Dee Harless
"Yum...service was a little slow"

Elizabeth Grove

January 28, 2021

5  out of  5 rating by Elizabeth Grove
"I feel so lucky to have found this office several years ago. No matter who answers the phone, you always have a pleasant experience! Suzy is my go-to and is always willing to go the extra mile. It is a great peace of mind knowing how easy it is to deal with any issues that can arise."

Stephen Bosanko

January 27, 2021

5  out of  5 rating by Stephen Bosanko
"Suzy Marcus is the best! She's solved all my issues fast and efficiently. I would never get insurance through anyone else!"

Mark Wilkinson

January 26, 2021

5  out of  5 rating by Mark Wilkinson
"My family loves this Statefarm location! Suzy Marcus always takes such great care of us. Everyone in the office is extremely responsive and helpful. I never have had any problems getting issues resolved in a timely manner. Thanks Rich!"

Jerry Kyer

December 29, 2020

5  out of  5 rating by Jerry Kyer
"Very friendly and helpful"

Peggy Lou

October 9, 2020

5  out of  5 rating by Peggy Lou
"Marilyn Fultz is wonderful to work with !!! She is friendly, always willing to assist, going the extra mile for her clients! I would highly recommend her for all your insurance needs."